Legal notice

Legal Notice

Last Updated: August 2, 2026

Welcome to The Canton Row.

This Legal Notice explains the legal terms, disclaimers, limitations, and responsibilities applicable to your access and use of our website, products, services, and related platforms.

By accessing or using www.thecantonrow.com (the "Website"), placing an order, or interacting with our services, you acknowledge that you have read, understood, and agreed to the terms mentioned in this Legal Notice along with our Terms of Service, Privacy Policy, Shipping Policy, and Returns & Refund Policy.

If you do not agree with any part of this Legal Notice, please discontinue the use of our website and services.

1. Business Information

The Canton Row operates an online fashion retail platform offering products including:

  • Handbags

  • Footwear

  • Apparel

  • Jerseys

  • Accessories

  • Other fashion-related products

Our business provides customers with access to fashion products through our online store.

2. Website Usage Disclaimer

The content and services available on our website are provided for general shopping and informational purposes.

While we make reasonable efforts to ensure that website information is accurate and updated, we do not guarantee that:

  • Website content will always be completely accurate.

  • Product availability will always remain unchanged.

  • Website operation will remain uninterrupted.

  • Errors or technical issues will never occur.

We reserve the right to modify, update, suspend, or discontinue any part of our website, products, services, or features without prior notice.

3. Product Information Disclaimer

We make reasonable efforts to display product details, images, colours, measurements, materials, and specifications accurately.

However, customers acknowledge that:

  • Product colours may vary slightly due to photography, lighting conditions, device displays, and screen settings.

  • Minor variations in texture, finish, stitching, measurements, or appearance may occur due to manufacturing processes.

  • Product images are intended to represent the product as accurately as possible but may not reflect every minor variation.

Such minor differences shall not be considered defects.

Customers are responsible for reviewing product descriptions, specifications, measurements, and size information before placing an order.

4. Product Usage & Care Responsibility

Customers are responsible for properly using, maintaining, and storing purchased products according to their intended purpose and care requirements.

The Canton Row shall not be responsible for damage caused due to:

  • Improper use.

  • Incorrect cleaning methods.

  • Negligence.

  • Accidental damage.

  • Normal wear and tear.

  • Unauthorized modifications or alterations.

Customers are advised to follow appropriate product care practices to maintain product condition.

5. Pricing & Availability Disclaimer

All prices displayed on our website are subject to change without prior notice.

While we attempt to maintain accurate pricing and inventory information, errors may occasionally occur due to:

  • Technical issues.

  • System errors.

  • Human errors.

  • Inventory updates.

In such situations, The Canton Row reserves the right to:

  • Correct pricing information.

  • Cancel affected orders.

  • Offer customers the option to continue purchase at the corrected price.

If an order is cancelled due to pricing or availability errors, applicable refunds will be processed according to our refund procedures.

6. Intellectual Property Rights

All content available on The Canton Row website, including but not limited to:

  • Brand name.

  • Logo.

  • Website design.

  • Graphics.

  • Product photography.

  • Videos.

  • Written content.

  • Marketing materials.

  • Digital assets.

is owned by or licensed to The Canton Row and is protected under applicable intellectual property laws.

No individual or organization may:

  • Copy.

  • Reproduce.

  • Modify.

  • Distribute.

  • Republish.

  • Use commercially.

any part of our website content without prior written permission.

Unauthorized use may result in legal action.

7. Third-Party Platforms & Services

Our website may use or integrate third-party services including:

  • Payment gateways.

  • Courier and logistics providers.

  • Analytics platforms.

  • Marketing tools.

  • Communication services.

These services operate independently and may have their own terms, conditions, and privacy policies.

The Canton Row is not responsible for:

  • Availability of third-party services.

  • Errors caused by third-party providers.

  • Security practices of external platforms.

  • Content or policies of third-party websites.

8. Payment Disclaimer

All online payments are processed through secure third-party payment providers.

The Canton Row does not collect, store, or have access to:

  • Credit card numbers.

  • Debit card numbers.

  • CVV details.

  • UPI PINs.

  • Net banking passwords.

Customers are responsible for ensuring that payment information provided during checkout is accurate.

Customers should never share OTPs, passwords, or confidential banking information with anyone claiming to represent The Canton Row.

9. Shipping & Delivery Disclaimer

Delivery timelines provided by The Canton Row are estimated timelines and are not guaranteed delivery dates.

Delivery delays may occur due to circumstances including:

  • Courier delays.

  • Weather conditions.

  • Public holidays.

  • Transportation disruptions.

  • Government restrictions.

  • Force majeure events.

The Canton Row shall not be responsible for delays caused by circumstances beyond our reasonable control.

Shipping-related matters are governed by our Shipping Policy.

10. Returns, Refunds & Exchanges

All returns, refunds, and exchange requests are governed exclusively by our Returns & Refund Policy.

Customers are advised to review the policy before placing an order.

The Canton Row reserves the right to reject requests that do not meet eligibility requirements mentioned in the Returns & Refund Policy.

11. Limitation of Liability

To the maximum extent permitted under applicable laws, The Canton Row shall not be responsible for any indirect, incidental, special, or consequential damages arising from:

  • Website usage.

  • Product misuse.

  • Delivery delays.

  • Third-party services.

  • Customer negligence.

  • Unauthorized access.

  • Technical interruptions.

The maximum liability of The Canton Row for any claim shall not exceed the amount paid by the customer for the specific product related to that claim.

12. Customer Responsibilities

By using our website, customers agree to:

  • Provide accurate personal and delivery information.

  • Use the website lawfully.

  • Maintain account security.

  • Follow payment and order procedures.

  • Respect intellectual property rights.

  • Avoid fraudulent activities.

Customers shall not:

  • Submit false information.

  • Abuse return or refund systems.

  • Create fraudulent orders.

  • Attempt unauthorized access.

  • Misuse website content or services.

13. Fraud Prevention & Legal Action

The Canton Row actively takes reasonable measures to prevent fraudulent activity.

We reserve the right to:

  • Verify customer information.

  • Hold suspicious orders for review.

  • Cancel fraudulent transactions.

  • Restrict customer accounts.

  • Disable payment options.

  • Take appropriate legal action where necessary.

Any attempt to manipulate transactions, payment systems, delivery processes, reviews, or refund procedures may result in account restrictions and legal consequences.

14. External Links Disclaimer

Our website may contain links to third-party websites or platforms.

These links are provided for convenience only.

The Canton Row does not control and is not responsible for:

  • Third-party website content.

  • Accuracy of external information.

  • Security practices.

  • Availability of external platforms.

Customers should review third-party terms and policies before using external services.

15. Force Majeure

The Canton Row shall not be liable for any failure or delay in performing obligations caused by events beyond reasonable control, including:

  • Natural disasters.

  • Government actions.

  • Pandemics.

  • Strikes.

  • Internet failures.

  • Cyber incidents.

  • Transportation disruptions.

  • Other unavoidable circumstances.

16. Governing Law & Jurisdiction

This Legal Notice shall be governed and interpreted according to the laws of India.

Any disputes arising from:

  • Website usage.

  • Product purchases.

  • Services provided.

  • These legal terms.

shall be subject to the exclusive jurisdiction of competent courts located in:

Mumbai, Maharashtra, India

17. Changes to This Legal Notice

The Canton Row reserves the right to modify or update this Legal Notice at any time.

Changes will be published on this page with the revised Last Updated date.

Your continued use of our website after updates indicates acceptance of the revised Legal Notice.

18. Contact Information

For any legal questions, concerns, or notices, please contact:

The Canton Row

Email: cantonrow@gmail.com

Address:

Carter Road, Bandra West,
Mumbai – 400050, Maharashtra, India